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Terms & Conditions

Important Information

Please carefully read the following terms and conditions. Your purchase or use of our products implies that you have read and accepted these terms and conditions.

Copyright Information

Agkits.com is in no way affiliated with, representing, associated, or sponsored by Allis Chalmers®, Case IH®, Caterpillar®, Cummins®, David Brown®, Detroit Diesel®, Deutz®, Ford/New Holland®, International/Navistar®, John Deere®, Mack®, Massey Ferguson®, Oliver®, Perkins®, Volvo® or their copyrighted products. The trademarks listed belong to their respective owners and are not used by Agkits.com with the permission of the owners, nor have the owners of these marks endorsed, sponsor, approved, or participated in the operation of this website. Agkits.com is not affiliated in any way and is not a distributor for the products listed above. Agkits.com is in no way representing the above mentioned companies. We simply ask the consumer to compare the price of the above mentioned name brands to ours. We do not represent our alternative parts to be original nor do we represent they are exact copies. Any reference to the above name brands and/or part numbers are for comparison purposes only. If you would like the authentic, original, or genuine registered parts from the manufacturers listed above, please purchase them from an authorized dealer.

Customer Responsibility

Upon arrival of the ordered parts, the customer is responsible for inspecting them to insure they are the same as the parts being replaced. Agkits.com is not responsible for damage resulting in an incorrect part installation. Certain parts will become non-returnable if installed. Agkits must be notified within 1 week (7 days) of any order discrepancies. Any purchase exceeding $5000.00 must be purchased with certified funds only. Payments such as cashiers check, money order, bank transfer or western union are all accepted methods of payment.

Our Refund Policy

You may return any item(s) bought from Agkits.com within 30 days of purchase date. The item(s) of return must be shipped back prepaid. Any item(s) returned will need to be in original packaging in undamaged and unused condition to receive full credit. If in the event that an item(s) is returned and is damaged due to a non-proper installation, it will be rejected for full return credit. The item(s) can be shipped back to the customer at their expense. We do not refund shipping costs in this instance. Any item(s) ordered in error by the customer and returned will be charged a 20% restocking fee. However, any item(s) returned due to an error in our part, will receive a full credit refund. This full credit refund will include a full exchange for the correct item(s) and a refund of shipping costs. All returns must be authorized and accompany a RMA Number. Any refused shipment is considered an unauthorized return and is subject to a 20% restocking fee and shipping charges. Any shipment that is sent back without an RMA or is sent back collect will be refused. Special Order items are subject to a 35% restocking charge. A special order item is considered a non stocked part and would not be listed on our website.

Security - Anti-fraud

Agkits.com uses its own 256 bit encryption SSL (Secure Socket Layer) and code signing certificate by Network Solutions SSL. This assures the highest level of encryption and authentication. This means you can rest assured that communications between your browser and this site's web servers are private and secure. A customer purchase can be suspended for manual anti-fraud check for as much time as needed for an investigation. Anti-fraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.

Shipping & Handling

There will be shipping charges if parts are ordered incorrectly by the customer and replacement parts need to be shipped (ie. incorrect bearing sizes). On shipments to Canada, Agkits.com is not responsible for brokerage, duties or taxes. On freight shipments free shipping still appliers, however should the shipper have to redeliver to you a re-delivery fee will be assessed. Because of this please make sure someone is at the delivery address at the time of delivery. Agkits.com does not ship 3rd party. This means we do not allow shipping on your account numbers.

Sales Tax

Agkits.com is required by law to collect sales tax in the following states: AL, AZ, AK, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, ND, OH, OK, PA, SC, SD, TN, UT, VT, VA, WA, WV, WI, & WY.

All tax exempt residents must submit a copy of their tax exempt form or resale certificate.

Forms can be mailed to the following address:

Agkits
3510-1 Port Jacksonville Pkwy
Jacksonville, FL 32226

Our company reserves the right to change or modify these terms with no prior notice.