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FP DIESEL WARRANTY
FP Diesel Engine Parts are warranted to be free from defects in material and
workmanship, under normal use and service, for two years from the date of
installation in an engine, without mileage or hour qualification. The remedy for
breach of this warranty is limited to free exchange of the product shown to our
satisfaction to be defective. Liability for neglect, misuse, special, incidental, direct,
indirect, and consequential damages is specifically disclaimed. No other warranty,
either expressed or implied, including merchantability or fitness for a particular
purpose, is made.
Federal-Mogul authorized policy and procedures for this type of an alleged
warranty/defective product return are as follows, with no exceptions.
A. Allegedly defective parts require review in advance by a Federal-Mogul sales
representative.
B. The parts should be returned in a FP Diesel box and accompanied with either
a Federal-Mogul supplied warranty tag or paperwork specifically defining
engine owner name, address and telephone, part number, engine
application, alleged defect, duration of service, copy of original
invoice, and signature of installer or engine rebuilder.
C. No credit will be issued without warranty tag or supporting documentation as
noted and approval of a Federal-Mogul sales representative.
D. In the event of a labor claim associated with the defective part, please obtain
a Labor Claim Form from a Federal-Mogul sales representative and follow the
instructions for further documentation and shipping to product analysis
locations.
E. Upon approval, FP Diesel will pay for parts and labor needed to repair engine
damages that result from the defined warranty failure. The costs are limited
to parts and labor necessary for restoring the engine to its condition
immediately prior to the failure. Labor costs are determined by current
published rates and standards in the geographic area in which repairs are
performed. Overtime or holiday rate charges are not allowed. We will also pay
for maintenance products such as oil, anti-freeze, belts, hoses and filter
elements that are damaged because of a defined warranty failure.
F. FP Diesel is not responsible for engine failure resulting from owner or operator
neglect or abuse, improper installation or repair procedures, alteration or
misapplication of parts, or use in engines modified for competition purposes.
G. No warranty/defective credits will be issued for opened boxes that may be
resealed and returned to inventory, dirty or damaged packages, or competitor
products.
H. Damaged in transit , mispackaged or missing parts are not subject to
warranty/defective policy and procedures. Damaged in transit , Mispackaged
or missing parts will be exchanged via the Federal-Mogul Distributor.
I. Allegedly Defective product submitted for the purposes of misrepresenting
circumstances surrounding the claim (e.g., old parts replaced during the
repair returned in a new Federal-Mogul box) will be considered fraud and
prosecuted accordingly.
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